Truepenny privacy policy

Truepenny Consignment Payouts is a Shopify app published by Quiet Flint. This policy explains what the app collects, why, and what happens to it.

Last updated 13 November 2026

What the app collects

When a store installs Truepenny, the app receives data from Shopify through read-only access to orders, products and locations. It stores:

• Store details: the store’s myshopify.com address, time zone, currency, and the settings the store chooses in the app.
• Sales records: for each order line that may belong to a consignor, the product, variant, SKU, vendor, quantity, amounts, discounts, tax, location and dates. The order’s name (for example #1001) and payment status are kept so a sale can be traced back to Shopify.
• Consignor records entered by the store: name, optional email, phone, account code, payout method and notes, their terms, and the payouts the store records.
• Staff names shown next to changes in the app’s activity history, when Shopify provides them.

The app does not store information about the store’s customers: no customer names, email addresses, phone numbers or addresses.

How it is used

Only to calculate what each consignor is owed, show it to the store, and produce statements and the consignor portal the store chooses to share. The app does not sell data, use it for advertising, or share it with anyone except the services that host it.

Consignor portal

If the store turns on the portal, each consignor gets a private link that shows their own sales, balance and statements. Anyone with the link can view that page, so the store should share it only with the consignor. The store can replace a link at any time, which stops the old one working.

Where data is kept

Data is stored with our hosting provider, Railway (servers in the United States), and sent over encrypted connections. Access is limited to running and supporting the app. A backup copy of the database is made each night, kept with the same provider, and each copy is deleted after 14 days.

How long it is kept

While the app is installed. When a store uninstalls Truepenny, background syncing stops at once. Shopify then sends a deletion request 48 hours later, and all of that store’s data is deleted. Copies in backups are deleted as those backups expire, within 14 days. A store that reinstalls within those 48 hours keeps its history.

Requests from Shopify to export or delete a customer’s data are answered; because the app holds no customer data, there is nothing to return or remove.

Your choices

Store owners can delete consignors, export their data as CSV at any time, or uninstall the app to have everything deleted. Consignors who want their information changed or removed should contact the store they consign with.

Contact

Write to hello@quietflint.com.